💳 Billing / Usage

Current plan

Remaining credits

Payment · Delivery · Exchange/Refund Policy

This service provides digital content (AI-generation credits). Credits are charged immediately upon payment; when a program runs, the output (academic paper · business document · HWPX/DOCX/PDF conversion file) is generated automatically and delivered to your registered email and personal library.

🚚 Average delivery time: credits are charged instantly (within seconds) after payment. When a program runs, the output is generated and delivered within an average of 5 to 30 minutes (may vary with task complexity and server load).

↩️ Exchange & refund: (1) Full refund if requested within 7 days of payment and no credit has been used. (2) If a program error consumes credit without delivering a valid output, that credit is re-issued or refunded. (3) Once credit is used and the output is delivered, the used portion is non-refundable due to the nature of digital content. Requests: info@ideainnov.com · +82-31-539-2026.

💡 Billing policy: you can cancel your subscription anytime from the dashboard; cancellation stops billing from the next cycle, and the already-paid current cycle remains usable until it ends. ★However, if you request and receive a refund (within 7 days of payment with no credit used), your remaining credits are reclaimed at the moment of refund and access for that cycle stops immediately (the refunded period is no longer usable). Credits otherwise never expire. Receipts / tax invoices are sent automatically by PortOne to your registered email.

💡 Delivery note: if generation succeeds but both email delivery and personal-directory storage fail, that run's credit is refunded automatically.